Privacy Policy

Introduction

BambooTutors (“we”, “us”, “our”) is committed to protecting the privacy of our students, parents/guardians and website users (“you”, “your”). This policy explains how we collect, process, use, store, and safeguard your personal data in accordance with the Personal Data Protection Act (PDPA) of Taiwan.

Data We Collect

  • Name, email address, phone number, age or date of birth, level of English proficiency, payment details.

  • Technical and usage data (IP address, device type, browser) where relevant.

  • For children’s accounts: Parent/Guardian contact details.

How We Use Your Data

  • You have the right to access, correct, delete, or restrict the processing of your personal data under the PDPA.

  • To exercise these rights, please contact us at admin@bambootutors.com

Your Rights

  • All course fees must be paid prior to the start of the cycle/session.

  • Fees are non-transferable unless otherwise agreed in writing.

  • Late or missed payment may lead to suspension of access.

Cookies & Tracking

We may use cookies, web-beacons or similar technologies for site performance and analytics. You may choose to disable cookies, but this may affect functionality.

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